
Frequently asked questions
Every event has a safe area which is always lit. If you do become afraid and want to take time out you will be taken to the safe area until you are ready to resume the ghost hunt.
There are toilets at all of our locations. However, whilst most of the location facilities are of a high standard some of our locations are abandoned buildings and the toilet facilities can be unsavoury. We therefore suggest that you bring hand sanitiser to all of our events for your own personal use.
If you wish to leave early you must let a team member know. You will be asked to leave during a convenient time such as in between group activities or during a break. This is so that the event is not disrupted by your leaving as car parks may need to be unlocked etc. You must let a team member know if you are leaving so that you can be removed from our guest list incase of a fire emergency.
Yes, you will need to bring your own torch. However, we prefer that head torches are not worn as they can blind other guests and cause accidents during the event
We suggest that you wear warm layered clothing as some locations can be extremely cold whilst others are heated and can be quite warm. Flat, gripped shoes are mandatory as many of our locations are old buildings and have uneven surfaces. Also, some areas are outside where it can be wet and slippery.
We try very hard to work in small groups to give you the best experience possible. You will be kept with the person/people you have booked with throughout the event. If your group size is bigger than our normal group size, we may break your group down into two groups or you can elect to all stay together.
We do have many people who come on their own. This type of experience lends itself well to people working together whether alone or with somebody else. Those who come alone find themselves being very well looked after and extremely involved in all of the activities. The team are also very aware of people who are alone and will always do their best to ensure that you are involved and very much included.
You are very welcome to bring your own equipment, however, it is your responsibility to look after this on the event and you may be asked to switch off any equipment if it interferes with the vigil at any time.
If you find that you are struggling with stairs or have mobility issues that, although allows you to take part, may be more difficult then please let the team know right away. They will ensure that you do not feel rushed and that you can work at a pace that is comfortable and safe for you. We also have some locations that have full access for those with mobility issues. Please visit our live chat or email us and ask for these locations prior to booking.
You must let us know if you will be pregnant during your event. We will let you know if we feel that it is safe for you to attend depending on how far along in your pregnancy you will be at the time of the event. If we feel you would be to far along in your pregnany to attend, your Two World's Paranormal account will be credited until you can attend in the future. No refunds will be given; see our T&C's.
We always try to accommodate our guests with free time during the event. However, at some locations this is not possible and may also change as advertised if there are changes to the location between your booking and the event itself.